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Privacy Policy

The protection of your personal data is important to us. With this data protection declaration we would like to explain to you in more detail what personal data we collect and for what purposes this data is processed.

For clarity, any data processed by activity providers offering their service on the YOUR DUABI GUIDES platform is subject to their respective privacy policies. Activity providers act as separate data controllers.

Data protection information

We are pleased that we have aroused your interest in our offers. Protecting your privacy and your personal data is important to us. The collection and use of your data is therefore always in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the relevant provisions.

Below we – as those responsible for data processing – inform you about what data we collect and how we process this data.

1- Scope

The following data protection information gives you an overview of the collection and processing of your personal data on our website and as part of your travel booking with us.

2- Data controller.

YOUR DUBAI GUIDES is responsible for the processing of your personal data in accordance with Art. 4 No. 7 GDPR.

3- Subject of data processing

* Personal data

According to Art. 4 GDPR, personal data is all information that relates to an identified or identifiable natural person; A natural person is considered to be identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person.

* Data processing as part of your visit to our website

Provision of the website:
As part of hosting our website, all data processed in connection with the operation and use of the website is stored. This is necessary to enable the website to operate. The processing of personal data is based on our legitimate interest in accordance with Article 6 Paragraph 1 Letter f) GDPR. To provide our online presence, we use services from web hosting providers to whom we transmit the above-mentioned data.

We record your visit to our website in log files. The following personal data is processed:
Name of the website accessed, date and time of access, access status, the amount of data transferred, the browser type and version, the operating system you use, the referrer URL (the previously visited website), your IP address and the requesting provider.

This processing is necessary to ensure the security of our website. The processing of personal data is therefore based on a legitimate interest in accordance with Article 6 Paragraph 1 Letter f) GDPR.

* Contact form

If you contact us via our contact form, we will process your personal data (name, contact details, booking number if provided) and your message exclusively for the purpose of processing and processing your request.

We process this data on the basis of Article 6 Paragraph 1 Letter b) GDPR or Article 6 Paragraph 1 Letter f) GDPR to process and respond to your request.